FAQ

Are all products authentic?
Yes. Every item sold by BACH Eyewear is guaranteed to be 100% authentic. We carefully source our eyewear and stand behind every product we sell.

Do the sunglasses come with original packaging?
Packaging and included accessories may vary by product. Please check the individual product description for details about what is included.

How long does shipping take?
Orders are processed as quickly as possible. Delivery times depend on your location and the shipping method selected at checkout.

Can I return my order?
Yes. Returns are accepted according to our Returns & Refunds Policy. Please review the policy for eligibility, time limits, and return instructions.

How can I track my order?
Once your order ships, you will receive tracking information so you can follow your delivery.

How can I contact BACH Eyewear?
If you have any questions about a product or your order, please contact us through our Contact page. We’ll be happy to help.